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Dubai Municipality Services

Dubai Municipality: Driving City Progress

Making UAE Business Formation Easy and Compliant

Dubai Municipality is dedicated to providing essential services to the city’s population, encompassing planning, construction, environmental protection, and more. Since its inception in the early ’50s, its mission has been to enhance the quality of life for residents by ensuring enduring quality in various sectors, including construction, food safety, and environmental sustainability.

With over 15,000 staff working across 32 units, Dubai Municipality is committed to the continuous development of the city. Through the adoption of e-services, the Municipality has made its services more accessible, reflecting its dedication to innovation and efficiency.

Types of Municipality Services in Dubai

Dubai Municipality caters to three main sectors

Environment and Waste Management

Residents can request licenses for fishing, recreational fishing, and waste collection. Additionally, services include bulk waste transfer and the provision and relocation of waste container sites across the city.

Lab Testing and Accreditation

This department conducts tests on food items, provides training at the central laboratory, tests consumer products, and offers hallmarking services for gemstones

Veterinary Services

Residents can access animal treatment, register their pets, and even inquire about adopting a pet through this department.

Drainage and Irrigation

Services include sewage withdrawal, drainage disconnection, and permanent connections to the sewage network provided by Dubai Municipality.

Land Planning and Building Services

Residents can request planning permits, obtain building completion certificates, and report building violations through this department.

Public Parks and Agriculture

Services range from the purchase of fertilizers to agricultural pest control. The department also manages Dubai’s public parks and offers membership cards.

Financial and Business Services

Residents and business owners can request services such as issuing receipts, inquiring about fines, establishing training labs, and purchasing books. Restaurant approval is also facilitated by Dubai Municipality, with strict guidelines to be followed for compliance.

Food License Requirements

To obtain a food license, applicants must submit a copy of their trade license and a blueprint of the restaurant building, indicating various areas such as entry and exit passages, food storage, processing areas, ventilation, and equipment placement. Guidelines mandate that the restaurant be fireproof and washable, with a minimum kitchen area of 380 sq. ft. Additionally, separate areas for frozen items storage and the installation of cold and hot water systems are required.

Dubai Municipality’s commitment to excellence and efficiency ensures that residents and businesses receive high-quality services tailored to their needs, promoting a safe and thriving environment for all.

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FAQ

Dubai Municipality offers a wide range of services, including:

  • Urban Planning and Building Services: Issuing building permits, ensuring compliance with building regulations, and urban planning
  • Environmental Services: Waste management, recycling programs, and environmental protection initiatives
  • Public Health and Safety: Food safety inspections, pest control, and public health regulations
  • Infrastructure Development: Maintenance and development of roads, parks, and public facilities
  • Land and Property Services: Land registration, property surveys, and mapping services.
  • Licensing and Permits: Issuing trade licenses, health permits, and other regulatory approvals
  • Civic Services: Maintenance of public parks, beaches, and recreational facilities
  • Laboratory Services: Testing and analysis of food, water, and construction materials

The process for applying for a building permit involves:

  • Prepare the Required Documents: Including architectural plans, land ownership documents, and environmental impact assessments
  • Submit Application Online: Through the Dubai Municipality’s online portal or through licensed consultants
  • Review and Approval: The application will be reviewed by the relevant departments within Dubai Municipality
  • Inspection: An inspection may be conducted to ensure compliance with building regulations
  • Receive the Permit: Once approved, the building permit will be issued, allowing construction to begin

Dubai Municipality is responsible for waste collection, recycling, and disposal in the emirate. It manages waste treatment facilities, promotes recycling initiatives, and ensures that waste management practices comply with environmental standards.

You can report public health or safety concerns by:

  • Using the Dubai Municipality Mobile App: The app allows you to report issues such as food safety violations, pest infestations, and environmental hazards
  • Calling the Municipality Hotline: You can reach the hotline at 800900 to report urgent matters
  • Visiting the Dubai Municipality Website: There is an online form available for submitting complaints or concerns

To apply for a trade license:

  • Choose the Business Activity: Select the type of business activity you wish to conduct
  • Register the Business Name: Ensure the business name complies with Dubai’s naming regulations
  • Submit Application Online: Apply through the Dubai Municipality or Department of Economic Development (DED) portal
  • Pay the Required Fees: Fees vary depending on the type of license and business activity
  • Receive the License: Once approved, you will receive your trade license, allowing you to legally operate your business



Dubai Municipality offers several environmental services, including:

  • Environmental Impact Assessments: Review and approval of environmental studies for new projects
  • Pollution Control: Monitoring and regulation of air, water, and soil pollution
  • Recycling Programs: Initiatives to encourage recycling among residents and businesses
  • Sustainable Development: Guidelines and support for eco-friendly building practices and energy conservation

Dubai Municipality operates specialized laboratories that offer testing and analysis services for food, water, soil, air quality, and construction materials. To access these services:

  • Submit a Sample: You can submit samples directly to the laboratories
  • Request Testing: Testing can be requested through the Dubai Municipality website or in person
  • Receive Results: Results are provided within a specified timeframe, depending on the type of test conducted

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